1. Introduction
This Privacy Policy explains how CleanPro (“we,” “our,” or “us”) collects, uses, discloses, and safeguards your personal information when you use our website or cleaning services.
2. Information We Collect
- Personal Details: Name, phone number, email, billing and service addresses.
- Payment Information: Processed securely through third-party payment providers.
- Service Information: Booking details, service preferences, and feedback.
- Website Data: Cookies, analytics, and usage logs to improve our services.
3. How We Use Your Information
- To provide and manage cleaning services.
- To process payments and issue invoices.
- To communicate service updates, reminders, and promotions.
- To improve customer experience and website functionality.
4. Sharing of Information
We do not sell or rent your personal data. Information may be shared with:
- Trusted service providers assisting with operations (payment processors, IT systems).
- Legal authorities when required by law.
5. Data Protection
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Only authorized staff may access personal data.
6. Cookies & Tracking
Our website uses cookies to enhance user experience and analyze traffic. You can manage or disable cookies in your browser settings.
7. Your Rights
- Access, correct, or update your personal information.
- Request deletion of your data where applicable.
- Opt out of marketing communications at any time.
8. Data Retention
We retain personal information only as long as necessary to provide our services and comply with legal obligations.
9. Third-Party Links
Our website may include links to external websites. We are not responsible for their privacy practices or content.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@cleanpro.com
- Phone: (555) 123-4567
- Address: 123 Main Street, Your City, ST 12345